Accounts / Administration and Human Resources
We dealt with Katie with selling our home in Grovedale. From the start to finish we found Katie very professional, understanding, friendly. With inspections we had birthday parties at the time, and Katie managed to work around our times. Every inspection went smoothly. We sold out home is short time and received great results. If anyone needs a great real estate agent, she’s definitely the one. Thanks so much Katie.
Katie exceeded our expectations. Very professional, keeping us informed every step of the way. Sensitive and adaptable to our situation. I felt comfortable knowing she was working her hardest for us. I would not hesitate to recommend Katie to anyone looking at selling their property. Commercial or residential. I will definitely continue my professional relationship with Katie and this firm.
Katie was extremely knowledgeable and above all honest in her appraisal of my property in Highton, I trusted her completely and the result I achieved because of that was life changing, she was so happy for me and what I achieved more than the result for her as that's what she stands for achieving the best result for her sellers.
John was a pleasure to work with. Extremely prompt with all communication and professional throughout the sale process. Went above and beyond to ensure our sale was efficient whilst also getting top dollar for our home. Highly recommend!
Seller of house in Fyansford
Couldn’t ask for a better experience. John has delivered on everything and more for our family. Selling our house and setting us up in a new place to live.
Honest, reliable and approachable, he’s turned a daunting task into an enjoyable experience.
Seller of townhouse in Newtown
Since the very first day we made contact with John Moran from Whitfords about putting our 3 newly developed dwellings on the market, we were very confident we would get the desired result after listening to John and taking his experienced advice on whether to take the auction or private sale options. We were blown away how easy the entire process was from listing the properties, getting videos, photos on the internet as well as getting the dwellings furnished and prices achieved were amazing.
Seller of house in Rippleside
Mario and I want to sincerely thank yourself and team Whitford on selling our family home. We had the greatest confidence that you would represent our home so professionally and with total class. Everything you and your team focused on was exceptional.
We have now reached our new destination and we are both very happy. Time to enjoy our forever home!
Mario & Tara
Thank you so much for conducting such an exciting, engaging and successful auction for us for our property. We are still pinching ourselves with the result! It was beyond our wildest dreams and is truly lifechanging.
We are so grateful for all of your hard work, experience, guidance, professional and reassuring manner before and during the campaign.
Mel & Danial
Engaging Heidi to sell our home was the best decision we could have made. Heidi's market knowledge, experience, network and professionalism made a stressful time enjoyable.
Having timely and frank conversations around tweaks that we could make to assist our campaign were really valued and paid dividends.
Heidi's genuine love of her craft shines through in all interactions.
We would highly recommend working with Heidi if you are in the market to buy or sell property.
Nikki – Seller in West Geelong
We have been so fortunate to have meet you Heidi and cannot thank you enough for your kindness and professionalism. Whitford are lucky to have you on their team. Good luck for the future, keep well.
Ros & Quentin
Andrea and I would like to sincerely thank you for the wonderful assistance you provided us to pass “Moorak” on to its new caretakers!
We would also like to take the opportunity recognise Heidi’s wonderful efforts and reinforce she is a fantastic asset to you.
The Moet was well received; it was very kind gesture (and, alas, evaporated very quickly once opened).
We look forward to the opportunity to work with you again should another real estate adventure beckon ... and in the meantime, be assured we would be delighted to provide endorsement of Whitford in your future marketing efforts, should it ever be required.
Haydn & Andrea Grant
Please pass this email onto the owner of your company .
Customer service trumps everything more than any money we spend on advertising. We appreciate the efforts of you and all the staff at Whitford. I have been in business for over 20 years and no amount of advertising can beat actually delivering! Thank you to you and the team at Whitford for dealing with a complex situation in a calm and supportive manner. From the young girl that showed me the property to the receptionist that transfers my call to you - this is the ultimate in customer service. There is a real estate on every corner these days, I had a terrible experience prior to Whitford.
That’s why when anyone asks me for what real estate to use I will always recommend Whitford.
Many thanks, job well done.
I am emailing you to commend your employees and the wonderful customer service we have had in leasing a property through Whitford.
My partner and I inspected two properties on Saturday 7th of April and we were greeted by Alanna Weight who was very welcoming, friendly and informative about the properties and rental application process.
Upon applying for a house in Geelong West, we have been kept informed of the process and success in leasing the property by Amy Jaques. Amy has been lovely to speak to on the phone and has followed up any queries in a prompt and friendly manner.
I just wanted you to know the great work that your team are doing and how much I appreciate it.
Thank you again.
A fantastic agent!
From the very start Heidi was extremely professional and personable in her approach to the selling of our property. We felt like we were part of a team where Heidi guided us and listened to our needs and wants, nothing ever felt forced. Her desire to help us achieve our goal was displayed in her professionalism and enthusiasm throughout the whole campaign. Her network ensures you work with the best to help achieve your sale target, from stylists through to photographers. Heidi's approach is very personable, she ensures you aren't fobbed off to someone else within the business, she works alongside you from start to completion. Her communication was fantastic, we were constantly made aware of any changes or advances as they occurred throughout the sale and never had to follow her up for anything. We can't recommend Heidi enough, she was pleasure to work with and alleviated the pressure of selling our house.
Leigh & Bec
From day one, Heidi gave us confidence. This was the first house we have sold and we spoke to a few agents, and Heidi was always the obvious choice. She put us at ease, she cared about our experience, and she was quietly reassuring that we would get the price we sought. She was not the sort of brash 'in your face' agent we had met elsewhere, and that was good. Throughout the process she kept us abreast of offers, of interest, and of anything we could do, and in the end selling our house wasn't anywhere near as stressful as we anticipated. On the day she was very calm and composed, we were told everything we needed to know about potential bidders, and we couldn't have been happier with the result and the way the day went. We wouldn't hesitate to recommend Heidi to friends, family, strangers, anyone - she was exactly the agent we were looking for.
Ollie & Bec
We were Melbourne-based looking to relocate to Geelong and were on the "buy" side when we dealt with Heidi. We found her to be extremely helpful and forthcoming, and generous with her time, firstly in providing information on the Geelong market and various suburbs to narrow our search. Shortly afterwards when we entered the pre-auction negotiation phase we found her to be highly professional, efficient and prompt in responding during this process. All the documentation was processed accurately and efficiently. In the lead up to settlement, and immediately afterwards, Heidi was very helpful in contacting the vendor to obtain extra information about the house we bought, again this was all done very promptly. The view we formed is that Heidi is a highly professional agent.
Angela & Jane
Heidi was great, super helpful when we had queries about the house and needed to get a tradie in to do a quote right before an auction. She's great at making sure you know exactly what's going at all times and is super lovely and genuine. I highly recommend her!
Heidi was an amazing agent when recently selling our two townhouses. She always went the extra mile to get people to inspect our properties, e.g. trying different times of the day, different days of the week, open for inspections and also private viewings. No suggestion was ignored but taken on board immediately and acted upon and in return she had great ideas for us in terms of presenting our houses. Heidi was professional at all times and worked so hard. She was always warm and friendly to ourselves and prospective buyers, even if she knew they were not there to buy but to get ideas for their own homes. She was not there for a quick and easy sale but rather to get the best result for us. Heidi was recommended to us and we would not hesitate in recommending her to you if you need a brilliant agent who works very hard for you.
John & Debbie
Thanks for selling my house! You made the process very easy in a professional manner, much appreciated. Have a great Christmas and thanks for the gift.
We met John Moran earlier this year when we purchased a prime property in Newtown. My wife and I were most impressed with the way he handled the sale efficiently with minimal fuss. As a result we chose John to sell our home in Manifold Heights and an investment property in Herne Hill.
Throughout the sales process he was very easy to deal with and helped us achieve excellent results for both properties. We really appreciated John’s honest and upfront approach and felt that he had our best interests in mind at all times. We’re happy to recommend John to our friends and family!
Chris & Emily Sullivan
I just wanted to write to express our thanks. We have woken this morning full of excitement for our future, and your tireless efforts have helped us get a little step closer to this. I’m not sure if we would have placed so much importance on the sale if we were merely moving to another house in Geelong; we felt what we got for our house was going to have quite a lot of significance for what we about to embark upon! And we really, truly couldn’t be happier with the result you achieved for us.
Heidi, you’ve been so easy to work with! You’ve been honest, transparent, fun, hard working and we’ve had no issues in placing our confidence in you; thank you so, so much. The whole process was actually very pain free and we know that we made the right decision when we chose to go with you guys.
Thank you again, speak soon.
Ollie, Bec and Emma
Hello Tony and Dale,
We'd had meant to write this note to you earlier, so apologies for the tardiness.
We just wanted to say thank you for all of the work that you put into the sale of our beautiful old homestead at Little River.
After the ride we'd had with several other agents (and one prominent 'high end' Armadale based agency that balked at the notion of a Geelong agent selling the property - how could a Geelong agent possible know how?!), Guy and I were impressed with you both and can say from significant experience that your agency stands out from any other that we'd dealt with.
From initial contact and sugggestions about how to best market the property, to the care and time that Tony took into making sure that everything was correct before launching the campaign, to taking the time to understand and learn about the property (there was a lot to know and to "get one's head around" compared to a regular house), to taking the time needed to show potential purchasers through the property without rushing them, to keeping us informed throughout the process and being contactable ... all the way to Dale's impressive and well researched pre-amble at the auction. It was all spot on.
In the end we were pleased with the result and, importantly, felt as though we had all of the information needed to make an informed decision and move forward.
We wouldn't hesitate in recommending Whitford to anyone considering selling their home.
Guy & Jasmine Bourke
I am writing to thank you, and particularly Heidi, for your great service in selling my home in Alexandra Avenue, Geelong.
As you are probably aware, I had decided to choose your company as my selling agent largely because of the advice that had been given by Heidi prior to the sales campaign. I was particularly impressed with Heidi’s professionalism, honesty and enthusiasm throughout the campaign, and I have no doubt that her enthusiasm and personal qualities went a long way towards finding the right buyer for the property. On many occasions Heidi took the time after house to contact me and fully inform me as to levels of interest shown in the property. She even took the time during her holidays to arrange for me to meet with the new purchasers on a Saturday.
Undoubtedly Heidi is a great asset to your company and I would have no difficulty in recommending her of Whitford to others wishing to buy or sell in the Geelong area.
I thank you again for your outstanding service.
Dear Heidi and Dale,
Thank you so much for your help and support. Using your company was one of the best decisions we made. Your advice about marketing and presenting our home to best effect was spot on! We have sold a number of properties but this is the only time we have ever been 100 per cent happy and satisfied with the selling agent.
You do an outstanding job! Thanks again.
Chris & Christine
We did not give a second thought to deserting the Whitford ship. You lived up to everything we expected and much more. Your professionalism, courtesy and presentation are the very reasons why you are regarded as the best in the business.
We thank you sincerely.
Graeme and Sandra
Val and I would like to express our thanks to you and your team for the very smooth operation of selling our house last Saturday. From our first approach to you to be our agent to the final result of a successful sale, it has been a very pleasant experience for us, endorsed by your professionalism and experience.
You may remember that we were not that keen to go to auction, but decided to go with your advice, and that proved to be a good decision, as the process for us was basically pain-free. Everyone at Whitford made us feel very relaxed (which for me is a hard thing to do).
Thank you also for the bottle of Veuve Cliquot dropped in later that afternoon by Annelise.
John and Val
We wanted to write and say what a delightful experience we have had with Whitford and Heidi over the past three months. We have bought and sold a handful of properties over the years; all of which have been a good experience. However, Heidi stands out from the crowd. She is and was exceptional to deal with. Nothing was ever too much trouble, she was genuine, helpful and reliable and appears to love her job. We think her service was 20/10 and we would absolutely recommend Heidi to anyone.
The champagne and confectionery was not necessary but a really wonderful touch to finish off such a wonderful experience with Heidi and your company.
Thank you very much,
Ingrid and Adam
Having to sell my beautiful home was a daunting thought and choosing the perfect agent was something I wanted to get right. From the first meeting with Heidi, I knew she was the one to sell my home. Her experience and advice was extremely helpful and she made the entire process an easy journey for me. The level of communication was outstanding and her professional yet friendly and approachable manner made her a pleasure to work with.
She goes above and beyond to get the best possible outcome for her clients and is extremely hard working. I know she lost many weekends dealing with enquiries about my home. I would not hesitate to recommend her to anyone thinking of selling and know she will be the one I call when the time comes to sell my current home in the future.
We engaged Dale to sell our property in early 2010 and were immediately impressed with his professionalism, real estate knowledge and his personable nature.
Dale was able to guide us through the selling process providing us with honest and timely feedback. Dale always listened to our needs and valued our input into the marketing of our property, ensuring we were comfortable throughout the campaign.
Our property sold before auction and we were able to witness his negotiation skills which secured us an excellent result. We wish Dale all the very best and would not hesitate in recommending his services to anyone buying or selling a property.
Paul and Andrea Robertson
To Heidi, Dale and the whole Whitford team
Lauren, Ted and I just wanted to say a huge thank you for the great job you did selling our house. There were a lot of positives from the whole process but the ones that stand out the most are:
1. Communication. We were never left wondering what was going on during any stage of the process.
2. Professionalism. You were all outstanding!
3: Even though the offers that we received were a little below what we were after, we weren’t even slightly pressured into settling for anything that we weren’t comfortable with.
Thanks again for making the process so easy. (Apart from the whole keeping the house tidy side of things!)
Reid, Lauren and Ted Klahsen
Kathy and Toni and Heidi
Just a short note to thank the three of you for your assistance in helping with the purchase of our property at Point Lonsdale and the actual settlement and moving-in process yesterday.
All of you provided excellent support and helped me with things I didn't understand.
All the service connections were operating by 6pm and the removalists finished about the same time, so we spent a pleasant first evening in our new home.
Many thanks from Wallace and Sharman Anderson
Wallace and Sharman Anderson
We have been searching for a family home in Geelong off and on across the past two years. After witnessing many auctions which went well above agents’ guides and spending too much on building inspections, we were starting to give up on finding our perfect property.
Finding our home through Whitford was a different experience. Even though we understand the agents are acting on behalf of the vendor, Heidi and Dale were genuine in supplying information, purchase support and realistic price guides. We wouldn't hesitate in selling or purchasing through Whitford in the future.
Christina and Chris Johns
To John Moran at Whitford
John, thank you and your staff for the great experience we had with your company in the purchase of 397 Pakington Street Newtown.
My wife and I fell in love with the property from the start and as this meant a move back from interstate after 25 years away from Geelong we were very keen to ensure we got the right property.
Your attention to detail and your engagement with us made the process much easier and while I know your main aim was to maximise the outcome for your client you did that well while ensuring we didn't feel pressured or uncertain about the deal
We paid a good price and I’m sure your client was happy as well.
We have no problem in using Whitford Property again and your services in other transactions we may undertake in the future
Thank you again.
Mick and Sue O'Leary
I have sold three properties in four years and have had the good fortune of using Heidi Trempel from Whitford Property on each occasion. Heidi is an extraordinary real estate agent, in that she works hard for both vendor and purchaser to achieve the best outcome. My properties have all been extremely difficult to sell for a variety of reasons, but this has never deterred Heidi from being nothing but professional and honest.
I have never met a real estate agent who works so hard. She gives good advice, keeps you up to date and never outsources anything. I know I can relax when I hand over a property for sale to Heidi, and have recommended her to a couple of friends who have been equally as delighted with her performance. Heidi's very hard work and diligence has enabled me a tree and lifestyle change I am thrilled with, and for that I thank her.
I cannot speak highly enough of Heidi, and will continue to recommend her to anyone wanting to sell or purchase a property around the region.